Found a security problem?

Updated: 8 November 2026

How to report a vulnerability to us responsibly.

If you have found a vulnerability in Serasmart, write to us at support@serasmartai.com with the subject “Security”.

What to include

• what you found and where (the address, page or feature);
• the steps to reproduce it;
• the impact you think it has.

Please

• do not access, change or delete other people's data;
• do not run denial-of-service attacks, spam or social engineering;
• use only your own account;
• give us time to fix it before making anything public.

Thank you for helping us keep Serasmart safe.

Didn't find the answer? Write to us at support@serasmartai.com