Plans and billing

What each plan includes, how usage is measured, changing plans, payment, invoices and refunds.

• Serasmart plans at a glanceFree, Plus, Pro, Pro x2, Pro x5 and Business: what each one adds.
• How usage is measuredThe weekly and monthly percentages, the 7-day parts and what happens at 100%.
• Extra usageWhat it is, how long it lasts and its rules.
• Change plan or cancelWhat happens when you move to a bigger plan, a smaller plan or cancel.
• When can I pay for a planComing soonCard payments are not active yet; here is what that means for you.
• Payment problemsWhat happens if a renewal payment fails and how to change your card.
• InvoicesComing soonWhat the Terms say about invoices and how to ask us for one.
• Refunds and the right of withdrawalThe 14-day withdrawal period for consumers and what is refunded.