Contact support
How to write to us so we can help quickly.
Write to us at support@serasmartai.com, preferably from your account's email address.
What to include
- your account's email address;
- what you tried to do and what happened (the exact text of the error message);
- where: the website, the phone app or the Windows app, and the browser;
- the approximate date and time;
- a screenshot, if it helps.
What not to send
Never send your password, the codes you get by email, access keys or card details. The Serasmart team will never ask for them.
Didn't find the answer? Write to us at support@serasmartai.com